Security Center

At Citizens Bank, security is our top priority, especially when it comes to guarding your identity, your information, and your money. 

As part of our commitment to protecting you from financial theft and identity theft, we’re constantly looking for ways to improve security we offer you and your accounts.





Information Security

Your Security is the utmost importance to us. Protecting your personal finances is as important to us as taking deposits and making loans. Our customers’ confidentiality has been and will continue to be an important part of our relationship with you. Our goal is to protect your personal information at every way that we interact with you, whether it is on the telephone, in our lobby, at one of our ATMs or even on the internet.


Data Breach Updates


Maintaining the security of your credit and debit card information is always important. The growing number of recent malware attacks on retailers, though, demands heightened attention from each of us. It is important to closely monitor your payment card accounts and report unusual activity to our SMART Services Department at 1-800-977-2265 (BANK).