Hours and Locations

We are here to answer your questions and provide support in any way we can. We're committed to providing exceptional service in whichever way is most convenient for you. We strive to offer banking services at your convenience but we still love to assist our customers in person.




FULL SERVICE BRANCH LOCATIONS

New Tazewell Location (Main Office)

Phone: (423) 526-5000 or Toll Free (800) 977-2265 (BANK)

Fax: (423) 526-5051

24- Hour Telephone Banking: (423) 526-5100

SMART Services Department: (423) 526-5000 or Toll Free (800) 977-2265 (BANK)

Lost or Stolen Debit Card: (877) 275-6839

Mailing Address: 130 South Broad Street , New Tazewell, TN 37825

Services:

  • 2 drive-thru tellers
  • 1 drive-thru ATM
  • 1 night depository
  • Safe deposit boxes
  • Consumer Lending Services
  • Real Estate Lending Services
  • Business Services

Lobby Hours: 

Monday - Thursday: 8:00 a.m. - 5:00 p.m.

Friday: 8:00 a.m. - 6:00 p.m.

Saturday: Closed

Drive-Thru Hours:

Monday - Thursday: 8:00 a.m. - 5:00 p.m.

Friday: 8:00 a.m. - 6:00 p.m.

Saturday: Closed


Harrogate Branch Location

Phone: (423) 869-3661 or Toll Free (800) 977-2265 (BANK)

Fax: (423) 526-5051

24- Hour Telephone Banking: (423) 526-5100

SMART Services Department: (423) 869-3661 or Toll Free (800) 977-2265 (BANK)

Lost or Stolen Debit Card: (877) 275-6839

Mailing Address: 7100 Cumberland Gap Parkway, Harrogate, TN 37752

Services:

  • 2 drive-thru tellers
  • 1 drive-thru ATM
  • 1 night depository
  • Safe deposit boxes
  • Consumer Lending Services
  • Real Estate Lending Services
  • Business Services

Lobby Hours:

Monday - Thursday: 8:00 a.m. - 5:00 p.m.

Friday: 8:00 a.m. - 6:00 p.m.

Saturday: Closed

Drive-Thru Hours:

Monday - Thursday: 8:00 a.m. - 5:00 p.m.

Friday: 8:00 a.m. - 6:00 p.m.

Saturday: Closed


Morristown Branch Location

Phone: (423) 586-1440 or Toll Free (800) 977-2265 (BANK)

Fax: (423) 526-5051

24- Hour Telephone Banking: (423) 526-5100

SMART Services Department: (423) 586-1440 or Toll Free (800) 977-2265 (BANK)

Lost or Stolen Debit Card: (877) 275-6839

Corporate Mailing Address: 155 Terrace Lane, Morristown, TN 37813

Services:

  • 2 drive-thru tellers
  • 1 drive-thru ATM
  • 1 night depository
  • Consumer Lending Services
  • Real Estate Lending Services
  • Business Services

Lobby Hours:

Monday - Thursday: 8:30 a.m. - 5:00 p.m.

Friday: 8:30 a.m. - 6:00 p.m.

Saturday: Closed

Drive-Thru Hours:

Monday - Thursday: 8:30 a.m. - 5:00 p.m.

Friday: 8:30 a.m. - 6:00 p.m.

Saturday: Closed


ATM ONLY LOCATIONS

In addition to having ATMs at all Citizens Bank branch locations, for your convenience, we offer these additional ATM-Only locations:

Tazewell ATM

1582 North Broad Street, Tazewell 37879

Services:

  • ATM ONLY LOCATION


Bean Station ATM

2250 Broadway Drive, Bean Station, TN 37708

Services:

  • ATM ONLY LOCATION