Fraud is on the rise. Always stay prepared with Kasasa Protect™.*
There's a battle underway for your identity, and criminals don't fight fair. Make sure you're ready. This one-stop defensive strategy helps protect you against identity theft, credit card fraud, data breaches, and other deceptive attacks. Kasasa Protect operates around the clock monitoring your sensitive information, providing reports, and intervening as needed. By adding Kasasa Protect, you can rest easier because we're monitoring your information 24/7.
Whether proactively assessing threats behind the scenes or deploying head-on restoration services should something occur, Kasasa Protect is always battling for you. Add a first — and last — line of personal defense by signing up today!
Sign up for Kasasa Protect at any of our branches today.
- Comprehensive identity protection andrestoration solution
- Employs around-the-clock monitoring forfraudulent activity
- Immediately alerts you to any suspicious activity
- Quick, hands-on process of restoring your information should fraud occur
- Full suite of offerings, including:
o 24/7 credit monitoring
o Annual credit reports
o Monthly credit score and tracker
o Dark web monitoring
o Lost wallet protection
o Identity restoration
- Coverage from every angle provides peace of mind
- Monthly fee directly deducted from your checking every month — no credit card needed!
- Exclusive pricing for all Kasasa checking account holders – $7.99 per month!
- All other checking account holders – $15.99 per month
- Not locked into a contract; no time commitment necessary
Activate Kasasa Protect in minutes!
Upon enrollment, Kasasa Protect starts working immediately.However, be sure to log in and verify your identity so that you can get the most value out of this service. Just check your email for your activation link or visit secure.kasasaprotect.com.
Add Kasasa Protect to receive around-the-clock coverage from every angle:
- Get around-the-clock notices about important changes in your credit report, including:
o Loan data
o New accounts
- And more
- The fastest and simplest way to guard againstfraudulent activity
- Receive full access to annual credit report fromTransUnion
- Provides deep insight into your credit record
- Helps you proactively manage your financial health and monitor your identity
Monthly Credit Score& Tracker
- Regular review of your credit score, helping you stay on top of your credit
- Avoid the cost of pulling full credit reports
- View trends over time and find out exactly what's moving your number
Dark Web Monitoring
- Allows you to keep close tabs on your identity online
- Scans millions of international sources in real time
- Quickly spots stolen data that could identify you, such as a social security number or medical identification numbers
- In the event of a lost or stolen wallet:
o One convenient point of contact handles cancellation and replacement of all your important documents
o Restoration through your agent includes: your cards, licenses, social security cards, insurance cards, passports, military IDs, and even traveler's checks
- Helpful advice and resolution services provided the instant fraud occurs
- Certified specialists file, dispute, and resolve issues with your credit or other vital records, including:
o Filing fraud alerts
o Placing credit freezes at different bureaus
o Notifying authorities
Optional Add On Service: Citizens Bank offers Kasasa Protect, an optional Identity Fraud Protection And Restoration Service that includes identity theft, fraud protection and breach resolution through a separate, third party that can be added to your Kasasa Cash®, Cash Back®, Tunes®, or other account. This add-on service (a) requires your explicit authorization to add these Identity Fraud Protection Services (‘opt-in”), (b) charges a separate monthly fee and (c) can be cancelled at any time.
Kasasa Protect: Identity Fraud Protection And Restoration Services:
“Kasasa Protect:Identity Fraud Protection And Restoration Services” collectively includes the following comprehensive services (collectively “Services”):
(1) Credit Services: (a)Reports: an annual credit report from TransUnion; (b) Scores: a monthly credit score from TransUnion; and (c) Plotter: a visual twelve (12)-month history of the consumer’s monthly credit scores from TransUnion.
(2) Monitoring Services:(a) Public Records: Monitors name, address & Social Security Number(SSN) across public records; (b) Dark Web Monitoring: monitors across social networks, chat rooms & black market web sites for personally identifiable information including social security numbers; phone numbers; email addresses;bank account and routing numbers; credit and debit cards; and medical identification numbers; (c) Credit Bureau: monitors for and will provide an email or text alert if credit inquiries, new lines of credit, derogatory credit, name changes or changes in address are detected in the consumer’s TransUnion credit file; Credit monitoring offerings monitor only the credit file associated with the purchasing consumer, and do not monitor,compare or cross reference the credit file associated with the purchasing consumer to any other credit files maintained by the applicable credit bureaus.
3) Resolution Services:(a) Recovery Services: a professional Identity Recovery Specialist will assist the consumer identify, dispute, expunge any fraudulent activities and (b) Lost Wallet Services: Cancellation & replacement assistance for lost or stolen credit cards and personal documents lost due to loss or identity theft.
Terms & Conditions: Kasasa Protect services are provided by CSID. Terms & Conditions can be retrieved at a Citizens Bank branch location or online by using the following link:https://secure.kasasaprotect.com. Fees: Kasasa Protect services are provided for a monthly fee of $15.99, or $7.99 if you are a Kasasa account holder which will automatically be debited from your account on the third (3rd)of each month. Fees begin on the third (3rd) of the month following your enrollment date and will end one (1) day after Citizens Bank has processed your cancellation request. Fees, services and providers are variable and may change, with proper notification, after Enrollment. Joint accounts: Kasasa protect is available to a secondary account holder listed on a joint account for an additional monthly fee of $5.99. Enrollment: To enroll in Kasasa Protect you must meet all of these conditions: (1) be eighteen(18) years of age or older, (2) be a resident of the United States or any of its territories, (3) agree to the Kasasa Protect Services’ Terms &Conditions and (4) authenticate your identity to review your alerts and include other personally identifiable information in your account at:https://secure.kasasaprotect.com. Upon signing up for these Services at your institution, you will be enrolled in the Services’(“Enrollment”). Activation: Within one (1) business day after signing up for the Services, Kasasa Protect will provide you with an activation email that includes a link to the login URL and your subscriber number. You must activate your account using your subscriber number and maintain an accurate email address in order to receive the full complement of Services. You understand and agree that you will keep your email address current to receive alerts on an ongoing basis. You can review and update your email address on file at https://secure.kasasaprotect.com(“Activation”). Authentication: Additionally,to view Services alerts you must authenticate your identity by using that login URL or following link: https://secure.kasasaprotect.com. You agree to provide accurate, current and complete information about yourself and to maintain and update this information to keep it accurate, current and complete. You also agree to not misrepresent your identity. Failure to provide and maintain accurate and complete information may prohibit your use of the Services or result in errors in information generated.(“Authentication”). Availability: Resolution Services, including Recovery Services and Lost Wallet Services are immediately available for identity theft events that occur after Enrollment. Credit Monitoring and Dark Web Monitoring will begin on your name, address, social security number and date of birth once you enroll with your institution. You will receive alerts to the email address provided during enrollment. You must authenticate your identity to view the full content of the alerts. After authentication, you can also provide additional personal information that you would like monitored. Credit Reports and Credit Scores will be available to view immediately after authentication of your identity. Cancellation: You may cancel your Services at any time by notifying your financial institution of your decision to cancel. Written notices should be sent to Citizens Bank, 130 S. Broad St., New Tazewell, TN 37825.Verbal requests should be directed to 800-977-2265. Cancellations may take one(1) or more business days to process. The Services’ monthly fee will not be charged for the following month after a cancellation request has been processed by your financial institution. Your current month’s fee will not be reimbursed or prorated. Closure of Checking Account: Should your checking account be closed by you or Citizens Bank, any add-on products / services associated with that account, including Kasasa Protect, will also be terminated at the same time. Associated monthly fee(s) will not be charged for the month following termination. Current month’s fee(s) will not be reimbursed or prorated. Legal Notices: (1)Federal Notice. Even without our plan, you have the right to a free credit report from each of the three major credit bureaus through annualcreditreport.com or 877-322-8228, the only authorized source under federal law. (2) Citizens Bank Notice. Citizens Bank shall not have any liability for the accuracy of the information contained in the credit reports provided through these Services including any liability for damages, direct or indirect, consequential or incidental.
Kasasa Protect is a trademark of Kasasa, Ltd., registered in the U.S.A. TransUnion is a registered trademark of TransUnion.